Comments on: Capital One Venture Credit Card Review

By: Elvin Haynes

Elvin Haynes — Mon, 05 Dec 2011 00:15:36 +0000

CapitalOne finally increased my Venture Card limit by $5,000 bringing it to $8,000. This is sufficient for our month-to-month spending but I still must use my B of A card to book travel. My wife received a credit application in the mail from CapitalOne. We went on line and filled out the application and she was immediately approved with a $10,000 limit! It seems to me they prefer to operate on their own rather than the customers terms. But, we’re satisfied that we can get the benefit of the no foreign transaction fees. And, it looks liek I’ll be able to stop using my B of A card.

By: Jen

Jen — Sun, 04 Dec 2011 22:28:46 +0000

Capital One really doesn’t want my business. I was shopping for a decent cash back card and called to ask about benefits – whether they offer return protection and price protection. Spoke to two reps in the application dept and was told by both that “we’re not responsible for that.” Apparently, the benefits department would know, but I could not talk to them until after I register for a card. Why on earth would I get a card without learning about benefits first?

Another reason to go with the Fidelity investment rewards amex. The amex seems to have excellent customer service, return protection, and only 1% on forex (that’s only $5 more than the Cap One a year if you spent $500 overseas – definitely worth it given better experience).

By: what up

what up — Mon, 10 Oct 2011 03:48:03 +0000

At least you spelled imbecile right.

By: Alyson

Alyson — Mon, 15 Aug 2011 07:24:42 +0000

I just applied for the Cap1 Venture card as I’m traveling overseas for 6 months. The no foreign transaction fees are great, and as long as you redeem for travel you get a decent 1% rate. They screw you on cash redemption, but to be fair, the card is advertised as a miles card so if you wanted cash, why you get this card?

However, they have some racket going when trying to reach them while overseas. They declined a purchase because of the $ amounts so I tried to call the ‘call collect’ phone # on the back of the card. It wouldn’t go through. When I finally got an operator on the line, they said the 804# on the back of the card has a collect call block on it! AMAZING. So, instead I logged into my account, sent a secure email with my details, the merchant name, $ amount, etc. so they wouldn’t decline the transaction. The response I got was “call the collect # on the back of your card, we can’t accept written communication for this request”. Again, AMAZING.

Absolutely terrible customer service!!!

By: Bryan

Bryan — Fri, 05 Aug 2011 20:44:26 +0000

I just obtained a credit card and I’ve fought with them every step of the way. Nothing has worked right and their customer service is hideous. They fall all over themselves with scripted apologies but their card is a total hassle to possess. I got it for an upcoming trip to have as a spare. It’s too late to get another but this one will be canceled the day I return. I will not deal accept this kind of service or deal with these imbeciles.

Today I tried to pay my bill online. Apparently I cannot pay it until the statement is issued! What kind of idiots are these people?

I strongy advise you try a different provider unless you like sending long periods of time on-hold, waiting for an attendant who is of absolutely no help.

By: Elvin Haynes

Elvin Haynes — Fri, 29 Apr 2011 20:52:39 +0000

After the fourth time my B of A visa account was invaded, I applied for a Capital One Venture card. The no foreign transaction fees and 1.25 milage credit was appealing. But, they limit me to $3,000. My B of A card has a $21,700 limit. My first time to book foreign travel I ended up using the B of A card and paying $136.00 transaction fees. I appealed to Capital One to increase my credit limit. They will not consider my credit rating, assets, or payment history. They’re answer is simply “no”. Any ideas how I can get past this? What good are the great benefits if I can’t ever use them!

By: Isa Ten

Isa Ten — Mon, 18 Apr 2011 00:46:33 +0000

The TV ad featuring Alec Boldwin is completely misleading.
First, the actor notes that it is nearly impossible to get an air ticket from airlines mileage programs for 25000 miles, which is true, but then he continues that with the Capital One Venture Card you can get air ticket on any airline at any time. The confluence of the two is the impression that with the Capital One Venture Card you can get air ticket on any airline at any time for 25000 points. This is false. Each point counts as 1 cent towards the purchase of an air ticket for whichever the price is. Since most long-haul tickets today cost more than $400 it means that with the Capital One Venture Card you get a ticket for more than 40000 points. But most airlines these days have a two or three tier pricing and for fixed 40000 miles you can still get an unrestricted air ticket at any time.
Would you want to deal with a company that uses deceptive advertising?

By: ted

ted — Sun, 17 Apr 2011 21:40:21 +0000

Were you aware that when the ‘Double the Miles’ they only pay 1/2% when you convert to cash? I just did this. Redeemed 40,000 miles (which had been doubled) for $200, that comes to a lackluster 1/2%. A marketing scam.

By: ted

ted — Sun, 17 Apr 2011 21:37:48 +0000

The venture card w/ double miles pays 1%. They double the miles but when they convert miles to cash they only pay 1/2%. So why not just give me regular miles (don’t double it) and pay 1% instead of the wonderful doubling of miles and paying .005. Lame.

By: ted

ted — Sun, 17 Apr 2011 21:35:32 +0000

Yo, I see the Venture card as at best a deceptive double miles plan. Ok, for $59 annual fee you get double miles. BUT they only pay 1/2% (compared to 1% on most other cards) when you cash in miles for cash. I just redeemed 40,000 miles for $200 (that’s .005 or 1/2%). You’re better off getting the ‘cash rewards’ card w/o an annual fee and getting 1% on everything or even 2% on gas/groceries.
Bottom line: they double the miles but pay half the benefit- it all comes down to 1%, it’s a wash. And they get an annual fee! Scam.